Americans want to dine out again, but their expectations will be different for at least the next three months.
Operators large and small are facing unprecedented challenges. Being nimble is key to surviving the current pandemic and thriving in the post-Covid world.
Operators should consider drafting codes of conduct aimed at their in-person guests and delivery and takeout customers.
The CRM and reservation platform is well positioned to empower operators in the new era of hospitality.